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Track Your Shipment

Orders with Large Items:
Includes Complete Softside Waterbeds, Airbeds, Complete Wood Frame Waterbeds and Bedroom Furniture etc. The trucking company that provides service will call and schedule delivery with you after it arrives to a terminal in your area (no weekends). These large item orders arrive to you within 2 to 3 weeks. Please expect a call from the trucking company.

Orders with Small Items:
Includes Replacement waterbed mattresses, waterbed heaters, sheets & bedding, padded rails etc. Please wait 5 to 7 days before trying to track your order. The Waterbed Doctor ships worldwide and uses both UPS and FedEx to deliver small item orders. Multiple item orders can arrive from different warehouses, and on different days from either of these companies. Locate your order/reference number that was emailed at the time of ordering. You can also find your order/reference number by logging into your account.

"Simple Tracking Instructions" No account number is needed.
Click on links below. Enter your Waterbed Doctor order number in the "Shipment Reference" field. Choose "Destination Country" enter "Destination Postal/Zip Code"

Track UPS track FedEx
UPS track by reference page
Note: Do NOT enter anything in the "Account no." box
FedEx track by reference page
Note: Do NOT enter anything in the "Account no." box