The Waterbed Doctor No Hassle Return Policy Our goal at The Waterbed Doctor is to provide high quality goods and services to our customers at an exceptional value. We understand that sometimes there may be a problem. To make your shopping experience as trouble-free as possible we offer a 30 day return policy. We have no restocking fee! The process is simple and works like this.
Non Returnable Products
Can my waterbed mattress be returned if I've put water in it and find it uncomfortable?
I bought a soft-side waterbed that carried a 30 Day Trial
How do I notify you that I want to return my purchase? Contact The Waterbed Doctor
All Returns must be sent to the following address - Even if your order was shipped from another warehouse it still has to be sent to this address: Your 30 days starts when you receive your product and not when you use the product. The Waterbed Doctor Please be sure to purchase tracking when you send your product back. You will be responsible in the event of a lost package. For this reason we ask that you send your package back to us by UPS or FEDEX - If you select to use the post office, you must PURCHASE delivery confirmation. Purchase enough insurance to cover the value of your return. Placing an order with our company will be your acceptance to this return policy RETURN POLICY - NO GIMMICKS - NO HASSLES We have no restocking fee! Thank you The Waterbed Doctor |