Our Privacy Policy

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We DO NOT use it to send you unsolicited mailings or E-mails. We do not sell, trade, or rent your personal information to others.

The Waterbed Doctor Guarantee

waterbeddoctor.com protects you while you shop at waterbeddoctor.com, so that you never have to worry about credit card safety. Period.

We guarantee that every transaction you make at waterbeddoctor.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at waterbeddoctor.com.

Guarantee Details:

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, waterbeddoctor.com will cover the entire liability for you, up to the full $50.00. waterbeddoctor.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at waterbeddoctor.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Why is waterbeddoctor.com so safe?
 

  • Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
  • Fraud Detection: Our software reduces fraudulent transactions with a two-step approach PRIOR to the processing of a customer's credit card.

    1. The first layer of fraud detection is a check of your credit card information against a large database of users that have committed fraud.

    2. The second, more comprehensive component the fraud detection service is a verification check on the validity of the data that you submitted. Checks are made to see if the telephone number and addressing information you submitted matches information about your account.

Still don't want to use your credit card on the Internet?

No problem. Just give us a call at U.S.A 1-800-877-5337 -- Int'l (714) 893-5351 and one of our experienced sales reps will be glad to take your order right over the phone.